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Frequently Asked Questions
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What is your cancellation policy?Cancellation & Rescheduling Policy: Please note, session retainers are non-refundable & changes with less than 48 hours notice is subject to a 100% rebooking fee. Once your session is booked, it is non-refundable. 7+ Days' Notice: Rescheduling is allowed without fees. Less than 7 Days' Notice - Non-refundable
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What should I wear for my headshot?Simple is better. Consider the industry that you are working in to help you make your clothing selections, but in general it's important that you feel comfortable in the clothing you select. I ask clients to bring 3 to 4 different looks or shirts. It's very important that your clothes look pill free, wrinkle free and ironed for the shoot. Do not bring cotton shirts that are overly worn and faded as they will photograph as so. Make sure your clothing fits you proportionally. Avoid clothing that is to big or too tight. No LOGOS! Colors - Choose neutral and jewel toned colors. Avoid overly bright, large striped, big patterned, low cut or shiny shirts. Whites, grays, blues and blacks work well. Men Bring a suit jacket as well as 2 to 3 button down dress shirts in different tones. Make sure that the collars are extra starched from the dry cleaners. We can then roll up the sleeves for a casual look or wear it under a suit or blazer for a dressier look. Make sure you nose, eyebrows, neck and ear hairs have been trimmed. Women Bring a suit jacket as well as 3 to 4 tops that have a variety of color and necklines as this is key in helping to frame your face. Jewelry - Simple earings.
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Why do you recommend a professional hair and makeup artist? (HMUA)The goal of a headshot is to capture you looking your best. If you are going to invest in having a professional headshot or portrait, then consider hiring a professional hmua to ensure you do look your best! Professional makeup application will also minimize any retouching that needs to be done in post production. A professional hair and makeup artist will come to the studio to make sure yours skin looks flawless,your eyes look radiant and your hair perfect. Whether you are going with a clean look or a full coverage look, the makeup is applied specifically for the lighting we use. To achieve a natural flawless look in your photos, it may require more makeup than you normally wear on a daily basis. The lighting will change how your makeup translates on camera. Be assured that the end result will be natural flawless looking makeup. We shoot tethered to a computer so that you can see exactly what you look like on the monitor before your session starts. Hair and makeup adjustments can be made until you feel that your look is perfect.
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Can I have the RAW unedited images?We do not provide RAW files, only finished, fully edited images. RAW photos are unprocessed and look flat and dull; editing is what makes them come to life and help shape the signature look we offer. Giving away our RAW files allows others to alter our work. Think of a RAW file as a carpenter’s wood, it’s a starting point, not the final product.
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